We Ship To USA
Buy From Canada & SAVE $$$
Free Shipping on U.S. orders over $999
IMPORTANT: A SPECIAL CONDITION APPLIES FOR US BUYERS
We welcome your business and the low Canadian dollar is a fantastic opportunity for you to get your machine at a major discount. There's just one special condition:
Warranty Repair Condition for USA Customers
If you purchase a Chanson water ionizer from an authorized US reseller and something happens and you need to send it for warranty, how it works is: you are responsible to pay the shipping to/from the US Chanson service center in Laguna, California.
If you purchase a Chanson water ionizer from Canada Ionizers and something happens and you need to send it for warranty, how it works is: you are responsible to pay the shipping to/from the service center in Vancouver, Canada. You cannot ship it to the service center in Laguna, they will not honor your warranty.
Why? Chanson is an international company and each country is classified as a different sales territory. In order to use the US service center, you must buy from US. In order to use the Canadian service center, you must buy from Canada.
How does this affect you? If your Chanson water ionizer needs a repair, you will have to pay extra to ship it (usually between $40-$60 extra) and it would take on average 5-7 days longer to get your repaired water ionizer back.
Is your warranty valid? Yes. Each machine has a unique serial # so your water ionizer is linked to our Vancouver service center when you buy from us.
So that's how it works. If you can accept that condition, we welcome your business! One big plus is that Chanson water ionizers have a very low repair rate.
ALL PRICES ON WEBSITE ARE IN CANADIAN $